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Top 5 Online Medicine Delivery Apps in India 2024

One evening I was trying to find the medicines for my grandpa and noticed the box was empty. If it was before Covid 19, I might have gone to a pharmacy or medical store, even in the heavy rain, to get the medicine. But this time, I did the opposite. I sat in the comfort of my home, unlocked my phone, ordered the medicines, and within a few minutes, my doorbell rang! 

Over the years, the rise of online medicine delivery apps in India has increased immensely. In 2024, people are using these apps for a seamless, time-saving and convenient experience. 

A lot of businessmen and entrepreneurs are taking advantage of this leading industry. So, there are plenty of options for apps. However, as a user, it can be challenging to determine which app to use and the associated benefits & drawbacks.

To save you time and energy, I have extensively researched the available apps and found the top and most reliable ones. So, without any further ado, let’s start exploring.

What is an Online Medicine Delivery App?

A medicine delivery app is a solution to get medicine deliveries at doorsteps. This helps customers, especially the elderly people to avoid visiting the pharmacy or sometimes the hospital. They can get the medicines with just a few clicks by themselves or with help from family or friends. 

As internet usage increases in India, the demand for online medicine delivery apps is also rising. These apps are convenient and save a lot of time. According to Statista, experts predict the market to reach US$81.37bn by 2028, indicating a huge potential for business in this field. As this field is brimming with immense potential, you have the opportunity to witness the face of success if you do it correctly.

Must-Have Features of an Online Medicine Delivery App

Before choosing and diving deep into the details of top online medicine delivery apps, it’s better to know the must have features that the app should include. This way you have a clear idea of what you need and what you should expect from an app that you’re installing. 

As a user, the first thing that we should look for is reliability, ease of use and prompt delivery services. Now let’s get into the details of the features: 

Set location

If the customers can’t find their nearby stores and get the medicines on time, what’s the point of using a medicine delivery app? 

This feature helps customers to discover nearby pharmacies or medical stores based on the location they set. Also, this feature gives a personalized shopping experience, saving time. 

Multiple Payment Method

If as a customer you want to pay digitally and find no option for digital payment on the app would you still use it? Honestly, as a user, I won’t. 

Having multiple payment methods makes a business look trustworthy. An app with multiple payment methods will ensure that all the customers are served properly with a lower cart abandonment rate. 

Businesses always try to make sure their customers feel safe using the service while launching their medicine delivery app.  

Multiple languages

Not everyone is a multi-lingual person. In particular elderly people or senior citizens who need to buy medicine using an app might face difficulty due to a foreign language. Integrated multiple language systems in the app will give the users a personalized experience and help them navigate easily. 

Search and Filtration

Having an accurate in-app search option can elevate the user experience for a medicine delivery mobile app.

Suppose your grandfather needs a particular medicine, and you’re scrolling through thousands of options from the app to find the one you need. Wouldn’t it be frustrating? Instead of manual scrolling wouldn’t it be better to have a search option where you would just start typing, and the autocomplete would do its magic? 

Social Login

Do you remember all your passwords, or do you write them down somewhere just in case you forget? Isn’t it a hassle to keep the paper safe where you’ve written your password? This is why a social login system in an app can be incredibly helpful. With this system, you won’t have to worry about creating a new account from scratch or remembering passwords separately.

Wishlist

Picture this: You’re browsing a pharmacy app and come across an item that you might need in the future. But there’s no way to save it for later. Frustrating, right? That’s why having a “wishlist” feature is a good idea. With this feature, you can effortlessly save items you’re interested in and return them later. Mobile medicine developers use it to make their customers happy and encourage them to return to your app for future purchases.

Order Tracking

How long will you wait for your medicine to come to your doorstep? Forever? No!

Of course, it’s a customer’s right to know the order progress. The mobile application should have a live order tracking feature, updating users on the delivery status. 

Live Chat

Sometimes, customers order the wrong medicines or forget to add an important one to the cart before proceeding. Also, they might need to talk with the deliveryman for any delivery-related issues. For this reason, having a live chat option is essential for quick and convenient communication between customers and deliverymen or sellers. 

Wallet and Loyalty Points

As a loyal customer of a certain app, you should have some perks like a wallet and loyalty points option. This option will not only enhance your shopping experience but also will value your loyalty to the app ( a user’s loyalty to the app. )

Notifications

If the app is running a campaign, exclusive deals, sales, or exciting offers, it should notify the users. This way the users will get medicine at a great deal and encourage their loyalty.

Read: ePharmacy Market in India

Quick Glance of Best Online Medicine Delivery Apps in India –

Apps NameFoundedUser-RatingFeatures
Tata 1Mg20154.6 Out of 5Order Medicines, Book Lab Tests, Consult Doctors,
Health Tips, and Medicine Information
PractoApp20084.4 Out of 5Medical Directory, Online Appointment Booking,
Online Consultation, Subscription-based health plan
PharmEasy20154.8 Out of 5Order Healthcare products and medical equipment,
Book diagnostic tests online, Delivery time 24 to 48 hours
Netmeds20104.3 Out of 5Health checkup packages, beauty and wellness products,
Lab test and doctor consultation
Apollo 24720204.6 Out of 5Order online medicine delivery, Avail of lab tests at home,
Online doctor consultation

Top 5 Industry-Leading Online Medicine Delivery Apps

In this section, we will look at the top 5 online medicine delivery apps in India that you can consider installing and using to make your healthcare-related product purchasing journey much easier.

1. TATA 1Mg

This is one of the most well-known healthcare platforms in India that offers a range of services, including e-pharmacy, diagnostic services, e-consultations, and health content.

User Rating (Google Play): 4.6 Out of 5

Available Platforms: Android and iOS

Website: 1mg.com

Founded on: 2015

Best Features:

  • Order Medicines Online
  • Book Lab Tests
  • Consult Doctors Online
  • Read Health Tips
  • View Medicine Information

Pros:

  • Discounts and savings on medical bills 
  • Upload a list of medicines to automate the order process
  • Book lab tests and health checkups
  • Read regular health tips

Cons:

  • Longer delivery time
  • Poor customer service

Service Areas: It is available in 1000+ cities including Delhi, Gurgaon, Noida, Mumbai, Pune, Ahmedabad, Lucknow, Bangalore, Kolkata, etc.

2. Practo App

Practo App offers a complete telemedicine solution with features for finding doctors and clinics near you. 

User Rating (Google Play): 4.4 Out of 5

Available Platforms: Android and iOS

Website: practo.com

Founded on: 2008

Best Features:

  • Comprehensive Medical Directory
  • Online Appointment Booking
  • Online Consultation
  • Subscription-based health plan
  • Medicine delivery across the country

Pros:

  • Schedule an appointment with a doctor
  • Find diagnosis and test labs
  • Buy medicine/health-related products
  • Upload hand-written prescription to directly add medicines to the cart

Cons:

  • Poor customer service
  • May contain paid reviews on the website

Service Areas: Bangalore, Mumbai, Delhi, Kolkata, Hyderabad, Chennai, Pune, Ahmedabad, Gurgaon and Ghaziabad.

3. PharmEasy

This is one of India’s top multinational e-pharmacies, offering online sales of medicines, diagnostics, and telehealth services.

User Rating (Google Play): 4.8 Out of 5

Available Platforms: Android and iOS

Website: pharmeasy.in

Founded on: 2015

Best Features:

  • Buy healthcare products and medical equipment
  • Book diagnostic tests online
  • Delivery within 24 to 48 hours

Pros:

  • Health blog for any queries
  • Prescription upload opportunity
  • Discounts on lab tests for PLUS members

Cons:

  • Copon code may not work during checkout process
  • Poor customer care service

Service Areas: 2500+ cities including Mumbai, Delhi, Kolkata, Bengaluru, and Ahmedabad

4. Netmeds

Netmeds delivers healthcare solutions that reach beyond the traditional boundaries of prescription medication.

User Rating (Google Play): 4.3 Out of 5

Available Platforms: Android and iOS

Website: netmeds.com

Founded on: 2010

Best Features:

  • Comes with various health checkup packages
  • Can buy beauty and wellness products also
  • Lab test and doctor consultation option
  • Can upload up to 12 prescriptions and order them at once.

Pros:

  • Huge collection of medicine
  • Option to buy generic medicines
  • Offers discounts to customers

Cons:

  • COD orders require a minimum value of Rs. 60.
  • Inefficient customer support team

Service Areas: Across India

5. Apollo 247 – Health and Medicine

Apollo 247 is a one-stop online platform offering various services, including online pharmacy, virtual doctor consultations, and home-based diagnostic lab tests.

User Rating (Google Play): 4.6 Out of 5

Available Platforms: Android and iOS

Website: apollo247.com

Founded on: 2020

Best Features:

  • Order online medicine delivery
  • Avail of lab tests at home
  • Online doctor consultation

Pros:

  • Get personalized health solutions in a short time
  • Health articles and resources
  • Several medical specialties under one roof

Cons:

  • Poor Customer Care
  • Longer delivery times

Service Areas: Every major city in India

How to build your own online medicine delivery app

After reading all the above information, I’m sure now you know the potential of this industry and how the top existing apps are thriving in their business. If you’re someone who wants to build or launch an online medicine delivery app, you need to do careful consideration.

 It’s not just a user-facing app. It requires an admin panel, a pharmacy store application and panel, and a deliveryman app.

Step 1:  Define your unique value proposition

In this step, outline your goals and unique offerings for your target customers in the healthcare market. 

Step 2: Market Analysis

Analysis and test the existing apps in the market to get a clear idea of where they are lacking and how you can fill up the void in the market. 

Step 3: Team Building

Building a successful application and system requires a dedicated and hard-working team. Below are the examples of team members that you need to build your own team for launching an online medicine delivery app – 

  • Project Manager
  • Frontend Developers
  • Backend Developers
  • UI/UX Designers
  • QA Testers
  • Marketing Team 
  • Database Administrator
  • Business Research Analyst

Step 4: Choosing the right technology stack

You’re not only just building or launching a mere app, but you’re also building an entire system to run the online delivery service smoothly through the app. For that reason, you need to choose the appropriate technology stack based on requirements. 

If you need detailed guidance on how to choose the best technology stack for free. 

Step 5: Develop a Prototype

A prototype will help you visualize the whole system before moving for the entire development process. In this stage, you will be able to change requirements and add new features if needed. 

Step 6: Development Phase

In this step, start developing your applications by dividing them into manageable sprints for iterative improvements. 

Step 7: Feature Integration

Integrate features like authentication, prescription upload, and multiple payment gateway for a seamless user experience from your mobile application. 

Step 8: Security and Compliance

When it comes to handling sensitive medical data, it is important to prioritize security and ensure that all healthcare regulations are being followed. This means implementing robust encryption protocols to safeguard against unauthorized access and conducting thorough security audits to identify any vulnerabilities. By taking these steps, you can help to ensure that patient data remains safe, secure, and protected at all times.

Step 9: Testing and Quality Assurance

For this step, your QA team will rigorously test the app, its functions, and its usability. If any issue comes up, they address it, and developers try to resolve it. 

Step 10: Ready for Launching 

After completing the whole development process, your app is ready to launch. In this step, try to get help from your marketing team to create a buzz about your app to your target audience. 

When it comes to building an online medicine delivery app, careful planning and a dedicated team are essential. Building an app from scratch requires paying team members for each update or change, but this ensures that your app remains up-to-date and functional. However, if you hire freelancers to build your app initially, you may not be able to rely on the same person for future updates or changes, the person who worked in the initial level of development. 

Then what can be the solution for this? Well, there exists a readymade solution that can be proven as the best and eye-opening solution for anyone who wants to launch their own online medicine delivery app.

Read: e-Pharmacy Business Models

A readymade solution for launching your online medicine delivery app – 6amMart

6amMart is a multi-vendor and multi module online eCommerce business solution that lets one operate business on different sectors all from one central controlling dashboard. 

It comes with the module of Pharmacy along with Food, Parcel, Shop and Grocery. 

So if you want to focus solely on launching your online medicine delivery app, you can take advantage of the “Pharmacy” module of 6amMart. Along with the much-needed “Prescription Photo” upload feature, it comes with the benefits of – 

  • Launch-ready solutions, so you won’t have to build apps from scratch or build a team.
  • Option to get multiple revenue streams.
  • Easily manage multiple;e pharmacy stores from one admin panel.
  • Cross-platform integration options to add multiple payment and SMS gateways.
  • Comes with an Admin Panel, Store Panel, Customer App, Flutter Website, Store App, Deliveryman App, and React website, so you won’t have to build everything from scratch. 

Final Words 

In today’s world, having access to medicine at the tap of a button is becoming increasingly popular. That’s why it’s important to know which online medicine delivery app is the best. In this blog, I have shared the top 5 best medicine delivery apps, so you can choose one that will get you out of any emergency situation in just a few minutes.

If you’re interested in launching your own medicine delivery app and taking advantage of this growing industry, consider using a readymade solution. This will save you time and help you avoid the drawbacks of existing apps.

I hope this information will make your medicine ordering journey smooth and stress-free. Until next time, take care!

FAQs

1. Which is the best online medicine app in India?

Apps like Tata 1mg, PharmEasy, Practo App, NetMeds, and Apollo 247 – Health & Medicine are some of the best online medicine delivery apps in India.

2. What features are essential for an online medicine delivery app?

An online medicine delivery app must have a zone-wise business setup option, multiple payment methods, multiple languages, search & filtration options, social login, wishlist, order tracking etc, in the user app.

3. How can I develop an online medicine delivery app?

To develop an online medicine delivery app ( build), you can either build a team from scratch or get a readymade solution like 6amMart to launch your app.

4. How long does it typically take to develop and launch an online medicine delivery app?

It depends on the complexity and features of the app. From ideation to final launch, it may take several months and sometimes a year.